Our Service and Repair Centre
We have a large warehouse for secure storage and a dedicated area exclusively for Nautica/Yamaha Seascooter repairs and servicing.
We are able to purchase genuine spare parts from the UK distributor and have fully trained members of staff who are responsible for all of our servicing and repairs.
We offer a collection service, and we always provide a quotation before any work is carried out. Once approved, we carry out the repairs and return by next day courier.
Work is carried out, after a satisfied cost approval
Collection service contact us to discuss
Secure credit card payment
Next day courier after repairs complete
Got a question? email support@aquatoys.co.uk
FAQs
(frequently asked questions)
Battery care will vary slightly depending on the type of battery your Seascooter uses:
• Lead-Acid Batteries:After use, it’s important to fully recharge the battery within 24–72 hours. Importantly, this needs to be done, before putting the unit into storage.Storing a battery in a depleted state can cause permanent damage, which is commonly irreversible.Once fully charged, the battery can be stored for up to 3 months. If storing for longer, simply recharge it back to full every 3 months, before returning it to storage.
• Lithium-Ion Batteries:The same principles apply as mentioned above — Always recharge the battery shortly after use (within 24–72 hours), but before storage.Lithium batteries can typically be stored for up to 6 months, with a recharge recommended at least every 6 months if unused.
Important:Seascooter batteries should never be stored in a depleted state, as this can lead to irreversible damage and costly replacements.For convenience, charging guidance is also displayed on the battery itself as a reminder.
We ship all over the UK and also to Ireland, Netherlands, Belgium & Luxemburg.
Yes! We sell a variety of spare parts for our products, if you cannot find what you’re looking for please get in touch and we will see if we can help you out!
Please get in touch with us ASAP! The longer you leave it the more likely it is that the problem will get worse. If your unit is under warranty then please provide us with the information so we can process this.
This completely depends on the product.
To support your choice, we have listed certain Seascooter products with a “carry-on approved” marking, which means they have a battery that is approved to meet the current criteria of most international airlines.
If you are unsure please get in touch.
Do your best to completely clean these out in fresh water, make sure to check for any tears and then completely regrease the O Ring. We recommend replacing these on a yearly basis.
Follow the relevant guide in the manual for your product to understand how to access the propeller to remove. If you aren’t sure then please get in touch with us.
Make sure you remove the battery ASAP and then talk to us about getting the unit back for further inspection and repair.
Please see our returns policy as well as information regarding warranty.
Yes! We service all variants of Seascooters and stock a healthy amount of spares for each product for repair. Please get in touch to learn more.